FAQ Search Results

Right click on the desired button you would like to perform the duplex function. The button properties are now displayed. Tick the Duplex option and then click OK.

Right Click one of the buttons (1-9).
Open button manager and Right click on the desired button (buttons 1-9). Button properties is now displayed, click the “more settings” Tab and check the box labelled "Continue to scan next batch from the document feeder" click OK to save settings. Use this mode if you wish to scan a large batch of documents and want to save in one single file. Please ensure you are using the latest version of button manager. This can be downloaded from ftp.proscan.com.au

Depending on your scanner model, you will need to download and install the latest drivers and software applications from this Link 

Your scanner may have some dust on the glass or calibration strip, please refer to your user manual for cleaning instructions. The recommended cleaning product to use is isopropyl alcohol (available from your local chemist) and a lint free cloth.

The 'Pick Pads' and 'Feed Rollers' on all scanners are designed to wear with use and will require periodic replacement. When your scanner begins to double-feed or jam, the second thing to check (after cleanliness) is the state of the Pad and Roller. If they are worn, you will have feed problems with your scanner. You can purchase pads and rollers directly from Proscan NZ by sending an order to sales@proscan.co.nz as well as quoting the scanner model and serial number.